Macau Hotel Review: Four Seasons Macau
During a recent trip to Macau, I stayed at the St. Regis, the Four Seasons and the Grand Hyatt. Over the next few weeks, I'll review each of these properties and give you some tips on booking. This review may appear to be sponsored because it's very positive, but I assure you that the Four Seasons has never heard of me or Bougie Miles and is certainly not sponsoring this post.
The price seems to vary from $250-$500 on average. I've seen prices as low as $150 and as high as $1100. Unfortunately, it's not easy to book the Four Seasons using miles and points but there are ways to do it and get great value (more about that coming in part 2).
The Four Seasons Macao in Cotai is Centrally located in Macao's Cotai Strip surrounded by countless hotels, casinos and places to shop or eat. There are several ways to get to the hotel because it's within driving distance of Hong Kong International (about an hour drive) and Macau International Airport (10 minute drive). The best way to get to the Cotai Strip is probably the Cotai Water Jet from Hong Kong to Macau, which allows you to bypass airport security by having it's own security process.
In a word: Incredible. The hotel's employees took it upon themselves to make sure every single detail of my stay was perfect. I arrived early and discovered that I'd booked the wrong night! The hotel staff went above and beyond to fix the issue and even honored my original rate including a restaurant credit. They also upgraded me for the long wait (despite the fact that it was entirely my fault.)
There is complimentary private car and limo service but they take this a step further. My friend arrived in a taxi and didn't have any cash on hand when they dropped him off, so the valet paid for the cab and told my friend not to worry about it. (This actually happened to the same friend twice.)
The rooms have a nice aesthetic and definitely convey luxury. I was upgraded to a Junior Suite upon arrival which is significantly larger than the standard room I originally booked.
I was absolutely in love with the main bathroom and the connected vanity area. The bathroom was huge and had walk-in rain showers and a separate, deep soaking tub. There was also a separate guest bathroom right next to the room's entrance. My favorite feature of the bathroom was the tv screen in the bathroom facing the tub.
The Junior suite featured a mini bar with a nice selection of drinks at pretty reasonable prices as far as mini bar pricing goes.
The furniture, especially the bed was very comfortable.
The only negative thing I have to say about the room is that the toiletries were disappointing. One of my favorite things about high end hotels are the fancy toiletries that make me feel extra spoiled.
Property and Amenities
The property is beautiful and very well kept. There are fresh flowers everywhere and rich design features throughout the hallways and the common areas. The pools weren't open yet so I didn't get to see them but the Four Seasons has several outdoor pools.
The Plaza Casino is connected to the Venetian Macao which is very nice and very large. I liked them much better than the Sands Cotai Central Casino located across the street.
Food and Dining
Dining is one area where I thought the Four Seasons truly shined. First, their options range from a traditional cantonese Michelin starred restauarant to an incredible buffet that blows Vegas buffets away. The 24 hour dining menu is extensive and features food from Zi Yat Heen (the Michelin Star restaurant) in case you don't feel like dressing up.
Zi Yat Heen was amazing, I ordered a bunch of dim sum and loved everything. The standout for me was BELCANÇÃO, the buffet. As you can see from the photos they have every kind of food and it was all delicious.
Pro Tip: The buffet has several dishes at each meal prepared by Zi Yat Heen so you can get the best of both worlds if you only have time for one meal.
The Four Seasons Macao is an awesome hotel with excellent service, great food and beautiful rooms. Everything about my stay felt exclusive and over the top.
In a word: #BougieAF.